Managed Services

For Small and Mid Size Businesses

If you have an IT department that needs help managing a particular product or run an office that doesn't have an IT team to talk about, our team can help maximize your technology investment by providing fast, friendly support services to keep your personnel productive. After all, advanced technology is indeed an advantage that would take you apart from all the competitors, and our team of skilled IT engineers work with you to make your business seamless.

Make ROCOCO GLOBAL your partner!

Rococo Global gives a wide range of managed support offerings tailored to the numerous needs of businesses small, medium or large. As your partner, our IT Engineers will support your business with Microsoft products and services to help satisfy the needs of your enterprise.

Management

Support

Maintenance

Our Managed Service Offerings Include:

Outsource Support

With this managed service offering from us Rococo Global, you will be supported to effectively manage mainly the devices and the software that your business use daily. Our IT engineers will be your IT consultants when technical problems arise, providing assistance through troubleshooting of issues until we resolve all of them.

  • Up to 24/7 access to our team to help resolve IT issues
  • Up to One-hour or less response time for critical issues 
  • On-site support available within the Philippines area

Packaged IT

Regardless if you're a start-up or have an existing work environment in need of a refresh rework, it poses a major obstacle in managing them. So, why not let Rococo Global fill this role? Our team will lend its expertise in consulting, licensing, deployment and support to businesses, offering a fully managed IT experience. After assisting your transition to the work environment that fits your creative set of requirements, our team will continue to provide admin and support services, so you can focus on growing your business.

  • Complete or partial transformation to a cloud-based environment
  • IT environment fully managed and administrated by Rococo Global team
  • Up to 24/7 help desk coverage for IT support requests

Office 365 Cloud Solution Provider Program

Are you an Office 365 customer? or not getting enough support from Microsoft? We  Rococo Global, is here to help. As a Microsoft partner, we can be your primary support contacts for your Office 365 tenant through our Cloud Solution Provider (CSP) program and get you onboard if you're not a customer yet. We will make your business flourish! Here’s what you get when you sign up:

  • 24/7 admin support from Rococo Global engineers
  • Unified billing for all Office 365 licenses
  • Secure online portal for managing subscriptions

Need our help?

Get started with our services now.

  HEADQUARTERS

Cebu Office

(+63-32) 236-3580

(+63-917) 170-0657


Manila Office

(+63-2) 8836-0655

Cebu Office

Level 14, Cebu IT Tower, Archbishop Reyes Avenue, Cebu Business Park, Barrio Luz, Cebu City 6000 Philippines


Manila Office

14th Floor, Tower 1, The Enterprise Center, 6766 Ayala Ave. cor. Paseo de Roxas, Makati City, Metro Manila, 1200, Philippines

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