THE CHALLENGE

The client’s hardware was outdated and becoming unreliable.

IT technology for our client has been severely outdated and in desperate need of refreshment. Their latest hardware for servers was almost 5 years old, and it was becoming fragile and unreliable. Additionally, the server was running an obsolete Small Business Server operating system that Microsoft no longer supports. This threatened the company with an immense security risk, as security updates and patches for the operating system were no longer available.

All of the office 's current desktop PCs experienced poor performance due to their age. However, the operating systems on the PCs are near-end-of - life, providing the client with another security risk.

The Solutions

Make the transition from an on-premises server to Office 365

The following move from an on-site server to Office 365 Business Basic was developed and introduced by ROCOCO Technical following a site survey and a detailed report submitted to the client:

✓ Migrate all client data to SharePoint Online - Successfully migrated current electronic documents and files from their dated server to SharePoint Online, a highly secure document management system that is part of the Office 365 Business Basic subscription.

✓ Migrate all client Email accounts to Exchange Online - Customers have successfully moved from their current Small Business portal to Exchange Online, the cloud-based email hosting service that is also part of the Office 365 Business Basic plan. The migration to Exchange Online included all the inboxes, schedules, task lists and signatures for staff addresses.

✓ Implement a new Office 365 Backup and recovery solution - We replaced on-site backup system for customers with a Cloud-based Automated Office 365 Backup service that backs up exchange, schedule, and contact data for customers , in addition to all the customer data stored on SharePoint Online.

PROJECT OUTCOMES

With the help of ROCOCO Technical, the client now has a modern IT infrastructure that has been future-proofed by migrating all of the Company’s data and emails from their on-premise server to the cloud-based Office 365 platform.

The Business Director is happy as they saved thousands of pounds in cost of equipment. For Office 365 Business Standard, the initial costs associated with purchasing a new on-premise server and licensing have been replaced with an reasonable monthly charge 'per user."

We have assured our clients Business Continuity by replacing their outdated on-premise backup solution with a dedicated ‘GDPR compliant’ online automated backup service for Office 365.